The Department of Veterans Affairs is facing claims of fraudulent billing, and it’s taking steps to combat the problem.
The VA is working with an outside auditing firm to determine if there is a risk of fraud within the VA health care system, The Hill has learned.
The VA is facing an influx of calls from customers about claims they believe are fraud, as well as concerns that their claims are being processed by someone other than a VA health provider.
The agency has made a number of changes to improve its auditing process and procedures, including increasing the number of employees and contracting with an independent company to perform its own audit of claims.
The new audit comes on the heels of the Department of Justice filing a lawsuit in the case, alleging that the VA was not properly auditing claims.
The lawsuit alleges the VA system failed to make sure the claims were properly vetted, including if they included the patient’s name or other identifying information.
VA Secretary David Shulkin has previously said that the department has been able to ensure that VA health services were delivered safely.
A VA spokesperson told The Hill that the agency will be in contact with the outside audit firm.
The department did not immediately respond to a request for comment.
In a statement provided to The Hill, Shulky called the lawsuit “frivolous.”
“We are aware of this lawsuit, and will be reviewing it and responding appropriately to it, but it is unfounded,” Shulki said.
“The VA has been and will continue to be transparent and accountable with its customers.
This lawsuit is not helpful to our patients.”
Read more:VA Secretary David K. Shulker says VA is making improvements to audit process to help prevent fraud.VA says it has made changes to its process to ensure it’s auditing complaints more effectively and more quickly.
VA spokesman Mike Anderson said the agency is aware of the lawsuit, but has not taken any action.
“The Department of VA has a long history of transparency and accountability, and we will continue that legacy of transparency through our processes and actions, including the creation of an independent audit firm,” Anderson said in a statement.
“VA takes fraud seriously and is committed to maintaining an effective and effective audit process.
The independent auditing company will conduct its own review and ensure that all claims are appropriately vetted.
The Department will provide additional details as the process is completed.”
The VA says it plans to implement an audit system for its own claims in the coming weeks.